{"id":309,"date":"2026-01-15T13:58:13","date_gmt":"2026-01-15T12:58:13","guid":{"rendered":"http:\/\/szkolenia.taktykakultura.pl\/?page_id=309"},"modified":"2026-01-16T15:02:40","modified_gmt":"2026-01-16T14:02:40","slug":"szkolenia-modul-i","status":"publish","type":"page","link":"http:\/\/szkolenia.taktykakultura.pl\/?page_id=309","title":{"rendered":"Szkolenia Modu\u0142 I"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"309\" class=\"elementor elementor-309\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e883327 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e883327\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-76a0b19 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"76a0b19\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-167bc79 elementor-widget elementor-widget-site-logo\" data-id=\"167bc79\" data-element_type=\"widget\" data-settings=\"{&quot;align&quot;:&quot;center&quot;,&quot;width&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;width_tablet&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;width_mobile&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;space&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;space_tablet&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;space_mobile&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;image_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;image_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;caption_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;caption_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;caption_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;caption_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;caption_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;caption_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"hfe-site-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a data-elementor-open-lightbox=\"\"  class='elementor-clickable' href=\"http:\/\/szkolenia.taktykakultura.pl\">\n\t\t\t\t\t\t\t<div class=\"hfe-site-logo-set\">           \n\t\t\t\t<div class=\"hfe-site-logo-container\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"hfe-site-logo-img elementor-animation-\"  src=\"http:\/\/szkolenia.taktykakultura.pl\/wp-content\/uploads\/2026\/01\/logo-biale-bez-tla-1024x614.png\" alt=\"Logo taktyka kultura bia\u0142e\"\/>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a446d74 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a446d74\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39c352b elementor-widget elementor-widget-site-logo\" data-id=\"39c352b\" data-element_type=\"widget\" data-settings=\"{&quot;align&quot;:&quot;center&quot;,&quot;width&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;width_tablet&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;width_mobile&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;space&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;space_tablet&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;space_mobile&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;image_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;image_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;caption_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;caption_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;caption_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;caption_space&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;caption_space_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;caption_space_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"hfe-site-logo\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a data-elementor-open-lightbox=\"\"  class='elementor-clickable' href=\"http:\/\/szkolenia.taktykakultura.pl\">\n\t\t\t\t\t\t\t<div class=\"hfe-site-logo-set\">           \n\t\t\t\t<div class=\"hfe-site-logo-container\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"hfe-site-logo-img elementor-animation-\"  src=\"http:\/\/szkolenia.taktykakultura.pl\/wp-content\/uploads\/2026\/01\/RAMIE-KULTURY-1.png\" alt=\"RAMI\u0118 KULTURY (1)\"\/>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>  \n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-769b357 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"769b357\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-930e529 elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"930e529\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Szkolenia na miar\u0119 kultury<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eaf6168 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"eaf6168\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5257165 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5257165\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cb58c1 elementor-widget elementor-widget-spacer\" data-id=\"3cb58c1\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-wpr-sticky-section=\"yes\" data-wpr-position-type=\"sticky\" data-wpr-position-offset=\"0\" data-wpr-position-location=\"top\" data-wpr-sticky-devices=\"desktop_sticky\" data-wpr-custom-breakpoints=\"default\" data-wpr-active-breakpoints=\"mobile_sticky tablet_sticky desktop_sticky\" data-wpr-z-index=\"10\" data-wpr-sticky-hide=\"\" data-wpr-replace-header=\"\" data-wpr-animation-duration=\"\" data-wpr-sticky-type=\"sticky\" class=\"elementor-element elementor-element-516620ea wpr-sticky-section-yes e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no e-con e-parent\" data-id=\"516620ea\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;,&quot;position_offset&quot;:0,&quot;position_offset_tablet&quot;:0,&quot;position_offset_mobile&quot;:0}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3004d531 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"3004d531\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/szkolenia.taktykakultura.pl\/?page_id=11#o_nas\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Geneza<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-109ddd43 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"109ddd43\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/szkolenia.taktykakultura.pl\/?page_id=11#szkolenia\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Oferta<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0aa293 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"1a0aa293\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/szkolenia.taktykakultura.pl\/?page_id=11#szkoleniowcy\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Kadra szkoleniowa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-551251b8 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"551251b8\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/taktykakultura.pl\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Strona g\u0142\u00f3wna<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66e5225 elementor-align-right elementor-widget elementor-widget-button\" data-id=\"66e5225\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/szkolenia.taktykakultura.pl\/?page_id=439\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Skontaktuj si\u0119 z nami<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cdce6b e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2cdce6b\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-258efe8 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"258efe8\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15e5441 elementor-widget elementor-widget-heading\" data-id=\"15e5441\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">MODU\u0141 I<br>\nObs\u0142uga klienta instytucji kultury<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b93966f e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"b93966f\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40d69f5 elementor-widget elementor-widget-spacer\" data-id=\"40d69f5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e2a088 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1e2a088\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e6d4fc elementor-widget elementor-widget-text-editor\" data-id=\"5e6d4fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Czy chcesz podnie\u015b\u0107 jako\u015b\u0107 obs\u0142ugi klienta w Twojej instytucji kultury, jednocze\u015bnie dbaj\u0105c o komfort psychiczny pracownik\u00f3w i pozytywny wizerunek plac\u00f3wki? Stowarzyszenie Tak\/Tyka Kultura zaprasza na kompleksowe szkolenie, kt\u00f3re wyposa\u017cy Tw\u00f3j zesp\u00f3\u0142 w niezb\u0119dne narz\u0119dzia i wiedz\u0119.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fe21fb e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7fe21fb\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a92e63 elementor-widget elementor-widget-spacer\" data-id=\"9a92e63\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c4b0477 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"c4b0477\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6cab344 elementor-widget elementor-widget-spacer\" data-id=\"6cab344\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c29f65 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"3c29f65\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba153dd elementor-widget elementor-widget-heading\" data-id=\"ba153dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><div style=\"text-align: start\"><span style=\"text-align: center\">Dla kogo jest to szkolenie?<\/span><span style=\"text-align: center\"><\/span><\/div><\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42a0100 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"42a0100\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d99d8ad e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d99d8ad\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fd19704 elementor-widget elementor-widget-text-editor\" data-id=\"fd19704\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Szkolenie jest przeznaczone dla os\u00f3b, kt\u00f3re posiadaj\u0105 ju\u017c podstawow\u0105 wiedz\u0119 z zakresu komunikacji interpersonalnej i obs\u0142ugi klienta, a pragn\u0105 pog\u0142\u0119bi\u0107 swoje umiej\u0119tno\u015bci w specyficznym \u015brodowisku instytucji kultury. Jest idealne dla pracownik\u00f3w pierwszego kontaktu, kt\u00f3rzy chc\u0105 bez stresu reprezentowa\u0107 instytucj\u0119 i \u015bwiadczy\u0107 us\u0142ugi na najwy\u017cszym poziomie.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be41e25 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"be41e25\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bacd6a5 elementor-widget elementor-widget-spacer\" data-id=\"bacd6a5\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bde469d e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"bde469d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ed19c78 elementor-widget elementor-widget-heading\" data-id=\"ed19c78\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Program szkolenia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5457d4b e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5457d4b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c170e23 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"c170e23\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7387e1d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7387e1d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"phl phlight-clock-countdown\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48cd31a e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"48cd31a\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6787af7 elementor-widget elementor-widget-text-editor\" data-id=\"6787af7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Szkolenie trwa dwa dni po 8 godzin szkoleniowych.<\/strong><\/p><p>W trakcie szkolenia przewidziana jest przerwa obiadowa*<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-098c189 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"098c189\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4723865 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4723865\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aa3601c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"aa3601c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"phl phlight-buildings\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-807d64d e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"807d64d\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-769fb4b elementor-widget elementor-widget-text-editor\" data-id=\"769fb4b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Wewn\u0119trzna strona instytucji<\/strong><\/p><ul><li>podstawy organizacyjne\/prawne<\/li><li>struktura dzia\u0142owa muzeum<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-155b6d6 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"155b6d6\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a57a899 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a57a899\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d28feac elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d28feac\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-team1\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dfb9575 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"dfb9575\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2926064 elementor-widget elementor-widget-text-editor\" data-id=\"2926064\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Welcome to the team<\/strong><\/p><ul><li>Zakres obowi\u0105zk\u00f3w, poznawanie stanowiska<ul><li>Obowi\u0105zki w zakresie ochrony prewencyjnej zwiedzaj\u0105cego i eksponat\u00f3w<\/li><li>obowi\u0105zki w zakresie bezpo\u015bredniej informacji i opieki nad zwiedzaj\u0105cymi<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f78197 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"7f78197\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-32ed057 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"32ed057\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2d8d95 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e2d8d95\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"lnr lnr-mustache\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a1fecb e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8a1fecb\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c20ade elementor-widget elementor-widget-text-editor\" data-id=\"9c20ade\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Uk\u0142on w stron\u0119 zwiedzaj\u0105cego<\/strong><\/p><ul><li>Oczekiwania zwiedzaj\u0105cego<ul><li>Trasa zwiedzaj\u0105cego w instytucji kultury<\/li><\/ul><\/li><li>Us\u0142ugi najlepszej jako\u015bci<ul><li>Wsparcie zwiedzaj\u0105cego podczas tras jego zwiedzania<\/li><\/ul><\/li><li>Klient zadowolony czy nie? Po czym pozna\u0107<\/li><li>Przydatne wskaz\u00f3wki<ul><li>Komunikacja niewerbalna<\/li><li>Zapewnienie bezpiecze\u0144stwa zwiedzaj\u0105cego<\/li><\/ul><\/li><li>Techniki s\u0142uchania<ul><li>Aktywne s\u0142uchanie<\/li><\/ul><\/li><li>Nawi\u0105zanie rozmowy \u2013 pytania zamkni\u0119te i otwarte<\/li><li>Ksi\u0119ga go\u015bci nie tylko jako przedmiot \u2013 sposoby uzyskiwania informacji zwrotnej<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e90b0e0 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e90b0e0\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f71d540 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"f71d540\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e8602c elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7e8602c\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"phl phlight-smiley-angry\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63b9a5d e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"63b9a5d\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dead198 elementor-widget elementor-widget-text-editor\" data-id=\"dead198\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>&#8222;NIE POLECAM&#8221; &#8211; o skargach i trudnych sytuacjach<\/strong><\/p><ul><li>\u201eBardzo niemi\u0142a obs\u0142uga\u201d &#8211; sposoby przyjmowania skarg i za\u017cale\u0144<\/li><li>\u201ePani jest g\u0142upia!\u201d \u2013 zwiedzaj\u0105cy, kt\u00f3ry nas obra\u017ca<\/li><li>Regulamin! \u2013 o przyznawaniu si\u0119 do b\u0142\u0119du i zwracaniu na niego uwag\u0119<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5d90a96 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5d90a96\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75e0cb7 elementor-widget elementor-widget-heading\" data-id=\"75e0cb7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Efekty szkolenia<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a812fb e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"3a812fb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a6ae81b e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"a6ae81b\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1a676d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f1a676d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"phl phlight-sparkle\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8e78adb e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"8e78adb\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-93663fd elementor-widget elementor-widget-text-editor\" data-id=\"93663fd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Celem szkolenia jest zdobycie przez uczestnik\u00f3w wiedzy na temat najlepszej jako\u015bci us\u0142ugi zwiedzaj\u0105cego. W zwi\u0105zku z tym szkolony dowie si\u0119, jak wygl\u0105da instytucja od \u015brodka, zrozumie, co le\u017cy w jego obowi\u0105zkach jako pracownika pierwszego kontaktu z klientem. W trakcie szkolenia przedstawione zostan\u0105 uczestnikom zasady savoir-vivre najlepszej obs\u0142ugi klienta oraz r\u00f3\u017cne rodzaje sytuacji, w kt\u00f3rych mo\u017ce si\u0119 znale\u017a\u0107.<\/p><p>Uczestnik szkolenia po uko\u0144czeniu szkolenia b\u0119dzie w stanie podj\u0105\u0107 pr\u00f3b\u0119 zrozumienia klienta, odpowiedniego zareagowania na problem, tak by nie eskalowa\u0107 negatywnych emocji. B\u0119dzie r\u00f3wnie\u017c \u015bwiadomy budowy struktury wewn\u0119trznej zatrudnienia instytucji, w tym zdob\u0119dzie informacj\u0119 na temat tego, kto odpowiada za konkretne dzia\u0142ania w\u00a0instytucji, dzi\u0119ki czemu b\u0119dzie potrafi\u0142 rzetelniej odpowiada\u0107 na pytania zwiedzaj\u0105cych.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8d3060 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"b8d3060\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ad50604 elementor-widget elementor-widget-heading\" data-id=\"ad50604\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cena<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec75924 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"ec75924\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-838c74c e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"838c74c\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d159e4 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4d159e4\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-money-bag2\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-745d297 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"745d297\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-94e5475 elementor-widget elementor-widget-text-editor\" data-id=\"94e5475\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Wycena szkolenia jest indywidualna w zale\u017cno\u015bci od potrzeb zamawiaj\u0105cego. Szkolenia prowadzimy w formie stacjonarnej lub online.<\/p><p>Pocz\u0105tkowa cena za szkolenie w formie stacjonarnej dla grupy 10 os\u00f3b przeprowadzone u zamawiaj\u0105cego wynosi oko\u0142o 5 000,00 z\u0142 netto.<\/p><p>\u00a0<\/p><p>*\u00a0 Przerwa obiadowa nie jest wliczona w cen\u0119.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ae6db25 e-flex e-con-boxed rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"4ae6db25\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-66d0a639 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"66d0a639\" data-element_type=\"container\" 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biuro@taktykakultura.pl\"> biuro@taktykakultura.pl<\/a>\n\n&nbsp;<br>\n\n<a href=\"tel: +48601449000\"> +48 601 449 000<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a5c1484 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6a5c1484\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b6c869f wpr-page-list-vertical wpr-pl-badge-center wpr-pl-icon-center elementor-widget elementor-widget-wpr-page-list\" data-id=\"7b6c869f\" data-element_type=\"widget\" data-widget_type=\"wpr-page-list.default\">\n\t\t\t\t\t<div class=\"wpr-page-list-wrap\"><ul class=\"wpr-page-list\"><li class=\"wpr-page-list-item elementor-repeater-item-3a068a6 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"https:\/\/taktykakultura.pl\" target=\"_blank\" rel=\"nofollow\" class=\"wpr-no-pointer wpr-pl-title\">Strona g\u0142\u00f3wna<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-aa74c54 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"http:\/\/szkolenia.taktykakultura.pl\/?page_id=439\" target=\"_blank\" rel=\"nofollow\" class=\"wpr-no-pointer wpr-pl-title\">Kontakt<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-b1f8878 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"http:\/\/szkolenia.taktykakultura.pl\/?page_id=11\" target=\"_blank\" rel=\"nofollow\" class=\"wpr-no-pointer wpr-pl-title\">Szkolenia<\/a><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-4d9c298 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"http:\/\/szkolenia.taktykakultura.pl\/?page_id=309\" target=\"_blank\" rel=\"nofollow\" class=\"wpr-no-pointer wpr-pl-title\">Modu\u0142 I Rami\u0119 Kultury<\/a><p>Obs\u0142uga klienta w instytucji kultury<\/p><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-0de79e8 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"http:\/\/szkolenia.taktykakultura.pl\/?page_id=427\" target=\"_blank\" rel=\"nofollow\" class=\"wpr-no-pointer wpr-pl-title\">Modu\u0142 II Rami\u0119 Kultury<\/a><p>Obs\u0142uga klienta o szczeg\u00f3lnych potrzebach<\/p><\/div><\/li><li class=\"wpr-page-list-item elementor-repeater-item-e679413 wpr-pointer-none wpr-pointer-line-fx wpr-pointer-fx-fade\"><div><a  href=\"http:\/\/szkolenia.taktykakultura.pl\/?page_id=438\" target=\"_blank\" rel=\"nofollow\" class=\"wpr-no-pointer wpr-pl-title\">Modu\u0142 III Rami\u0119 Kultury<\/a><p>Skuteczne zarz\u0105dzanie w instytucjach kultury w praktyce<\/p><\/div><\/li><\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5082f157 e-con-full e-flex rael-particle-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"5082f157\" data-element_type=\"container\" data-settings=\"{&quot;rae_animations_entrance&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e0d48cf elementor-widget elementor-widget-text-editor\" data-id=\"4e0d48cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00a9 Stowarzyszenie Tak\/Tyka Kultura 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Szkolenia na miar\u0119 kultury Geneza Oferta Kadra szkoleniowa Strona g\u0142\u00f3wna Skontaktuj si\u0119 z nami MODU\u0141 I Obs\u0142uga klienta instytucji kultury Czy chcesz podnie\u015b\u0107 jako\u015b\u0107 obs\u0142ugi klienta w Twojej instytucji kultury, jednocze\u015bnie dbaj\u0105c o komfort psychiczny pracownik\u00f3w i pozytywny wizerunek plac\u00f3wki? Stowarzyszenie Tak\/Tyka Kultura zaprasza na kompleksowe szkolenie, kt\u00f3re wyposa\u017cy Tw\u00f3j zesp\u00f3\u0142 w niezb\u0119dne narz\u0119dzia i wiedz\u0119. Dla kogo jest to szkolenie? Szkolenie jest przeznaczone dla os\u00f3b, kt\u00f3re posiadaj\u0105 ju\u017c podstawow\u0105 wiedz\u0119 z zakresu komunikacji interpersonalnej i obs\u0142ugi klienta, a pragn\u0105 pog\u0142\u0119bi\u0107 swoje umiej\u0119tno\u015bci w specyficznym \u015brodowisku instytucji kultury. Jest idealne dla pracownik\u00f3w pierwszego kontaktu, kt\u00f3rzy chc\u0105 bez stresu reprezentowa\u0107 instytucj\u0119 i \u015bwiadczy\u0107 us\u0142ugi na najwy\u017cszym poziomie. Program szkolenia Szkolenie trwa dwa dni po 8 godzin szkoleniowych. W trakcie szkolenia przewidziana jest przerwa obiadowa* \u00a0 Wewn\u0119trzna strona instytucji podstawy organizacyjne\/prawne struktura dzia\u0142owa muzeum Welcome to the team Zakres obowi\u0105zk\u00f3w, poznawanie stanowiska Obowi\u0105zki w zakresie ochrony prewencyjnej zwiedzaj\u0105cego i eksponat\u00f3w obowi\u0105zki w zakresie bezpo\u015bredniej informacji i opieki nad zwiedzaj\u0105cymi Uk\u0142on w stron\u0119 zwiedzaj\u0105cego Oczekiwania zwiedzaj\u0105cego Trasa zwiedzaj\u0105cego w instytucji kultury Us\u0142ugi najlepszej jako\u015bci Wsparcie zwiedzaj\u0105cego podczas tras jego zwiedzania Klient zadowolony czy nie? Po czym pozna\u0107 Przydatne wskaz\u00f3wki Komunikacja niewerbalna Zapewnienie bezpiecze\u0144stwa zwiedzaj\u0105cego Techniki s\u0142uchania Aktywne s\u0142uchanie Nawi\u0105zanie rozmowy \u2013 pytania zamkni\u0119te i otwarte Ksi\u0119ga go\u015bci nie tylko jako przedmiot \u2013 sposoby uzyskiwania informacji zwrotnej &#8222;NIE POLECAM&#8221; &#8211; o skargach i trudnych sytuacjach \u201eBardzo niemi\u0142a obs\u0142uga\u201d &#8211; sposoby przyjmowania skarg i za\u017cale\u0144 \u201ePani jest g\u0142upia!\u201d \u2013 zwiedzaj\u0105cy, kt\u00f3ry nas obra\u017ca Regulamin! \u2013 o przyznawaniu si\u0119 do b\u0142\u0119du i zwracaniu na niego uwag\u0119 Efekty szkolenia Celem szkolenia jest zdobycie przez uczestnik\u00f3w wiedzy na temat najlepszej jako\u015bci us\u0142ugi zwiedzaj\u0105cego. W zwi\u0105zku z tym szkolony dowie si\u0119, jak wygl\u0105da instytucja od \u015brodka, zrozumie, co le\u017cy w jego obowi\u0105zkach jako pracownika pierwszego kontaktu z klientem. W trakcie szkolenia przedstawione zostan\u0105 uczestnikom zasady savoir-vivre najlepszej obs\u0142ugi klienta oraz r\u00f3\u017cne rodzaje sytuacji, w kt\u00f3rych mo\u017ce si\u0119 znale\u017a\u0107. Uczestnik szkolenia po uko\u0144czeniu szkolenia b\u0119dzie w stanie podj\u0105\u0107 pr\u00f3b\u0119 zrozumienia klienta, odpowiedniego zareagowania na problem, tak by nie eskalowa\u0107 negatywnych emocji. B\u0119dzie r\u00f3wnie\u017c \u015bwiadomy budowy struktury wewn\u0119trznej zatrudnienia instytucji, w tym zdob\u0119dzie informacj\u0119 na temat tego, kto odpowiada za konkretne dzia\u0142ania w\u00a0instytucji, dzi\u0119ki czemu b\u0119dzie potrafi\u0142 rzetelniej odpowiada\u0107 na pytania zwiedzaj\u0105cych. Cena Wycena szkolenia jest indywidualna w zale\u017cno\u015bci od potrzeb zamawiaj\u0105cego. Szkolenia prowadzimy w formie stacjonarnej lub online. Pocz\u0105tkowa cena za szkolenie w formie stacjonarnej dla grupy 10 os\u00f3b przeprowadzone u zamawiaj\u0105cego wynosi oko\u0142o 5 000,00 z\u0142 netto. \u00a0 *\u00a0 Przerwa obiadowa nie jest wliczona w cen\u0119. biuro@taktykakultura.pl &nbsp; +48 601 449 000 Strona g\u0142\u00f3wna Kontakt Szkolenia Modu\u0142 I Rami\u0119 Kultury Obs\u0142uga klienta w instytucji kultury Modu\u0142 II Rami\u0119 Kultury Obs\u0142uga klienta o szczeg\u00f3lnych potrzebach Modu\u0142 III Rami\u0119 Kultury Skuteczne zarz\u0105dzanie w instytucjach kultury w praktyce \u00a9 Stowarzyszenie Tak\/Tyka Kultura 2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-309","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/szkolenia.taktykakultura.pl\/index.php?rest_route=\/wp\/v2\/pages\/309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/szkolenia.taktykakultura.pl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/szkolenia.taktykakultura.pl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/szkolenia.taktykakultura.pl\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/szkolenia.taktykakultura.pl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=309"}],"version-history":[{"count":48,"href":"http:\/\/szkolenia.taktykakultura.pl\/index.php?rest_route=\/wp\/v2\/pages\/309\/revisions"}],"predecessor-version":[{"id":502,"href":"http:\/\/szkolenia.taktykakultura.pl\/index.php?rest_route=\/wp\/v2\/pages\/309\/revisions\/502"}],"wp:attachment":[{"href":"http:\/\/szkolenia.taktykakultura.pl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}